Frequently Asked Questions

Cardhub Sports is a family-owned business operating from Newcastle, NSW, Australia. We operate as an online-only store.

No. Cardhub Sports is online-only, allowing us to focus on premium products, secure handling, and reliable shipping.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

All products are shipped directly from our Head Office in Newcastle, NSW, Australia.

We aim to dispatch all orders within two business days of payment confirmation.

Yes, we offer Australia-wide shipping. If you wish to place an international order, please contact us prior to purchase.

All postage is organised through the Post My Cards service on this website to ensure safe and professional delivery.

Yes,Australia Post insurance is available upon request. Please contact us for a personalised quote.

Once your order has been lodged with Australia Post, any loss or damage becomes the responsibility of Australia Post.

We offer a 14-day refund policy on website products, starting from the date of purchase. Products must be returned unopened and in original condition.

No.Breaks are strictly non-refundable once they have started.

Refunds may be approved if:

• The product is defective
• The product is not as described
• The product is unused and undamaged

All returned items are inspected before a refund is issued.

Please contact us before returning any item. Returns should be mailed to: PO Box 5073, Kahibah NSW 2290 Australia Returned items must be securely packaged and in original condition.

For any questions regarding orders, shipping, or refunds, please contact us at cardhubsportscards@gmail.com